Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can simply return the item for exchange, refund, repair, or credit.
If you have any questions about our guarantee, please, email us at Kimberly@IndicoUSA.com or call us at 918-625-0915.
Returns and Exchanges
Returns and exchanges can be made by mail. Please call our Service Center, if you wish to return or cancel an order placed online. If you have purchased an item through one of our distributors, you must follow their return policy.
Returning by mail
Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused by Cowboy Couture.
If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.
Please note: Our Processing Center cannot accept returns in person. Mail returns to: Cowboy Couture Returns Department: 13902 N 147th E Ave. Collinsville, OK 74021. Please be sure to contact us BEFORE shipping any item for RETURN or EXCHANGE.
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